Pre-booked vouchers and upgrades are non-refundable.
All vouchers are non-transferable, not for resale and will become automatically void on any transfer.
Vouchers purchased through Chilford Hall Vineyard will only be exchanged or refunded if Chilford Hundred Ltd, in its absolute discretion, chooses to do so.
Please note that refunds for vouchers purchased through third parties (buy a gift, red letter day etc.) will be the responsibility of the aforementioned company. Please refer to their own refund policies for guidance. Any extensions of expiry dates on third party vouchers is at the suppliers discretion.
Gift vouchers are non-refundable, and no cash alternative will be provided.
Bookings will only be changed at the discretion of Chilford Hundred Limited and will not be changed if less than 5 days notice is given.