Client Comments
Our Client Satisfaction - Your Peace of Mind
What really counts are the clients views, after every event Chilford Hall distribute Customer Satisfaction Survey forms, these are evaluated, distributed to our staff and action taken where necessary. The forms are available for verification at Chilford Hall.
Chilford Hall Meets or Exceed | |||||
Sales Desk | 96% | Functional Support | 97%. | Catering | 98% |
Set up Support | 97%. | Comfort | 89% | Staff Attitudes | 97% |
Recent Client Comments
"Our AGM this year surpassed all others held by The Society. A large part of this success was due to the choice of venue and the excellent service we received….."
"I would just like to thank you all for your help & efficiency in the lead up to and on the day of our seminar. It was a great success."
"I was pleased with the way everything went. Your staff were exceptionally helpful"
"…Should we ever have the opportunity to recommend a venue in the future you will be top of the list."
"…. Thanks to all the staff involved in making this a memorable event for us. The food and service we received was excellent."
"I would not hesitate to recommend Chilford Hall in both a personal and professional capacity."
"I was surprised by the excellent food, both the Display Quality & Quantity exceeded my expectation" I didn’t have anything to worry about on the night, I just had a fabulous evening."
"I would greatly recommend Chilford Hall to anyone …….." "This was my first event and due to the help and support I received, I was able to relax & enjoy the evening"
"I would like to congratulate you and your team, once again, for providing a superb evening." "The food was wonderful…….."
"I would recommend Chilford anytime" Agency’s client told them "It was the best venue out of eight in the roadshow….." "It’s a refreshing change in the conference world and it’s something many venues (unfortunately) could take some lessons from"
"……I was particularly impressed with the flexibility in meeting our needs,……"
"Thoroughly enjoyed the evening & would like to book again"
"I chose your venue having used it about three years ago and would have no hesitation in doing so again…"
"I cannot fault Chilford in any way" "Overall Chilford Hall was excellent"
"We run Quilt shows at ten other venues throughout the country & Chilford Hall is certainly in the top three as a venue for us"
"For a team building event, Chilford is a perfect location" "Excellent venue …." "Excellent meal and service…"